legal information
PRIVACY POLICY
How we collect, use and protect your personal information
legal information
IMPRESSUM
Company and contact information for WAX QUEEN
PRIVACY AT WAX QUEEN
HOW WE HANDLE YOUR DATA
YOUR DATA - YOUR PRIVACY - OUR RESPONSIBILITY
WAX QUEEN respects your privacy and handles your personal data responsibly. This Privacy Policy explains how we collect and use personal information in accordance with applicable Swiss data protection law.
YOUR PRIVACY MATTERS
We only collect the information we need to provide our services and handle it with care, in accordance with applicable data protection laws, including the Swiss Federal Act on Data Protection (nFADP) and, where applicable, the GDPR.
WHO IS RESPONSIBLE FOR YOUR DATA?
WAX QUEEN
Basel, Switzerland
Website: www.waxqueen.ch
Email: info@waxqueen.ch
WHAT INFORMATION DO WE COLLECT?
When you book an appointment, contact us or use our website, we may collect:
- Your name
- Email address
- Phone number
- Appointment and treatment details
- Information you voluntarily provide that is relevant to your treatment
HOW DO WE USE YOUR INFORMATION?
We use your information to:
- Manage and confirm appointments
- Provide our treatments and services
- Contact you regarding your appointments
- Process payments
- Respond to your questions and requests
- Maintain and improve our services
We do not sell your personal data.
BOOKING AND PAYMENT SERVICES
We use third-party services such as Bookly for appointment bookings and Twint and SumUp for payments. These providers may process personal data as necessary to provide their services.
SENSITIVE INFORMATION
If you voluntarily provide information about allergies, medication, skin conditions or other information relevant to your treatment, we only use this information to provide the treatment safely and appropriately.
Please only provide information that is relevant to your treatment.
HOW LONG DO WE KEEP YOUR DATA?
We keep personal data only for as long as necessary for the purposes described above or as required by Swiss law.
YOUR RIGHTS
Under applicable Swiss data protection law, you may have the right to request information about the personal data we hold about you, request corrections, or request deletion where legally possible.
For any questions regarding your personal data, please contact us using the details above.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. The latest version will always be available on our website.